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Q Active Performance Promise - 45 Day Money Back Guarantee

We're so confident that you will love Q Active Q Acoustics are offering a no quibble 45 day money back guarantee

So that you experience the best possible listening & operational experience, Q Acoustics are including a free 12 month Roon subscription. Roon is an impressive piece of software that will enhance the user experience and the listening experience

If already have a Tidal Music account, using Roon will enable you to enjoy the high-res masters tracks with MQA.

Learn about Roon here:

Terms and conditions apply.

If you buy a pair of Q Active Speakers but decide to return the product after 45 days, Q Acoustics will simply arrange the collection and return.

After receiving the goods back, we will  promptly arrange a refund to the original payment method .

The 45 day trial period will start immediately upon receipt of the product.

Customers returning Q Active’s must do so within 45 days of receipt of the product and contact Q Acoustics directly at [email protected] with “Q Active” in the subject title.

You will also need your purchase receipt and product serial number (located on the outside of the product packaging)

All returns must be undamaged and in original packaging, including accessories

Q Acoustics reserves the right to refuse to agree full refunds for damaged products

Offer only valid in United Kingdom and the Republic Of Ireland

Free 1 Year Roon Subscription: 

Customers must register their Q Active purchase at 

Q Acoustics will supply customer with 45 day trial Roon subscription activation code/instructions once the product has been successfully registered

45 days after initial registration Q Acoustics will automatically e-mail the registered customer with Free 1 year subscription which will start once the Roon subscription code is activated

Normal Roon service fees will apply after the 1 year promotional period. Please refer to Roon for further details

Any Q Active purchases returned within 45 days of original purchase date will not be eligible for the Free 1 year Roon subscription offer