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The Solitaire T headphones were developed with a single goal: to blur the distinctions between audiophile, working and travel headphones by making the values and convictions which are the hallmark of every T+A product accessible in almost every situation in life.
Peter Tyson Warranty Information
All the information below is valid for purchases made on or after 01/01/2022. For purchases made before this date, the warranty details will be provided on your sales receipt or can be obtained by getting in touch with our Customer Service Department.
Please note: Our free extended warranties are only available for brand new products purchased directly from our website. Any purchase made through any other selling platforms will be subject to the Standard Warranty Period only.
The list below indicates the standard warranty period supplied by each manufacturer along with which products are covered by our free 5 Year extended warranty. In the event of a claim, Peter Tyson provides and administers the extended warranty. This extended warranty is on the same basis and terms as the manufacturer’s original warranty, where possible using the same official service providers, giving you total peace of mind for the extended warranty period. In the event of a claim, please contact Peter Tyson in the first instance. Claims for work done by others won't be accepted unless previously agreed.
Please note: We may run promotions and offer longer warranties than advertised below. These will be detailed on the individual product pages and will also be visible on your order invoice.
Should you wish to contact the manufacturer direct for any reason, we have also provided this information within the associated brand sections.
Any extended warranties offered by Peter Tyson are free. We do not include any form of insurance terms such as accidental damage or loan equipment cover.
Warranties can only be fulfilled to goods purchased and delivered within the UK. In order for us to conduct a Warranty claim for goods taken outside of the UK, the goods will have to be returned at your own expense. Alternatively, you can make the goods available for collection at a UK address. This also applies to goods delivered to shipping companies. Subsequent to a successful warranty claim, goods can only be re-delivered to a UK address.
Free warranties provided for TVs, are provided by the Manufacturer/Supplier, and are bound by their own individual terms and conditions. If you need further clarification, please contact us.
All Peter Tyson Extended Warranties are only valid for the original purchaser and are not transferable.
If you have a fault with a product, please click here to see our Service and Returns Policy or click here to contact our Customer Service Department.
Delivery Information
Click here to see delivery information for televisions and larger floorstanding speakers.
At Peter Tyson we pride ourselves on prompt, efficient delivery. Please note that the daily cut off time for all next day delivery services is 3pm.
As standard, items are dispatched on a next working day service. If ordered before 3pm, your goods will be dispatched the same day. This is subject to stock availability and excludes weekends. For an additional fee, early weekday delivery options are available. These options are presented at checkout. See below for further delivery options.
Orders placed before 3pm on a Friday will be delivered the following Monday, unless you have selected a weekend delivery option. Orders placed after 3pm on a Friday will be despatched the following Monday.
Next day deliveries are applicable to the UK mainland and are free of charge unless stated. Orders under £100 will carry a £5.00 next working day deliver surcharge. We do not deliver our goods outside of the UK.
Unfortunately, due to their fragile nature, we cannot accept TV orders for delivery to none UK mainland postcodes - see the list of excluded remote and off-shore postcodes below. All other items to these regions carry courier imposed surcharges of £20 for the first two items, plus £8.50 per additional item* and are subject to a 2-3 working day delivery service.
To ensure reliable, undamaged delivery of televisions - TVs will be shipped with Fedex and for larger TVs, our 2 man delivery service with BJS rather than with our standard next working day courier.
*Where possible, if additional cables or selected small accessories are ordered along with a main product over £100, we will always try to send the additional cables at no extra charge.
Saturday & Sunday Service: Please Note DPD only collect from us on weekdays (Mon - Fri) - We are unable to dispatch orders on Saturday or Sunday.
The order cut-off time for weekend deliveries is Friday 3pm.
If you have urgent or specific delivery needs, please contact us before ordering.
ORDERS UNDER £100
Orders under the value of £100 will be dispatched on a Next Working Day service via DPD with a £5.00 delivery surcharge.
ORDERS OF £100 AND OVER
Dispatched via DPD on a next working day delivery service. You can upgrade to a time or weekend delivery - see below for details.
*Remote & Offshore Locations Exempt
UPGRADED DELIVERY
Before 12:30pm - Next Working Day Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Before 10:30am - Next Working Day Delivery
per order £20.00
NB: Remote & Offshore Locations Exempt.
Saturday and Sunday Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Television, Appliances, and Larger Speaker Deliveries
Please note: Large TV, large appliances, and larger floorstanding speaker deliveries are not available to Northern Ireland, Republic of Ireland, Isle of Man, Isle of Wight, Scottish Islands, and Channel Islands.
BJS - Two-man delivery for large TVs and Appliances
Our larger TVs and large appliances (excluding American Fridge Freezers) are delivered by our two-man, white glove specialist courier to your door - BJS Two-Man.
Your consignment will be sent on a 2 day delivery service (for orders placed before 3pm, Monday to Friday). Deliveries are made via BJS Two-Man between the hours of 07:00 and 21:00, and are delivered to your door only (ground floor deliveries only).
Upon Despatch, BJS Home Distribution will contact you via email or text to confirm the date and day of delivery. You will receive an automatic 3 hour time slot the night before delivery. The driver will call you 30 minutes to 1 hour prior to arriving on the day of delivery.
Upon delivery, please ensure all packing of items are carefully checked before signing. All damages need to be reported to Peter Tyson within 2 working days of delivery. Once a delivery has been confirmed, if it is then cancelled or if nobody is there to take delivery, additional charges may apply for re-delivery.
Deliveries are Monday to Friday only, UK mainland regions only. TVs are dispatched free of charge to UK Mainland postcodes (see below for exclusions) and Large Appliances are charged at £35 per item with BJS.
Please note: We only offer our standard BJS delivery service to ground floor properties and blocks of flats with a working lift that is large enough and has sufficient weight capacity to accommodate the ordered goods. Our ground floor room of choice deliveries can include a maximum of 2 flights of stairs where a lift is not available. Any items which are 85kg or over, will be delivered to ground floor only. Please call us if this affects your order, as undelivered products caused by this problem, will incur a redelivery charge.
Fedex - Free 2 weekday delivery
Generally, television purchases of 50" and below will be transported via Fedex, although there may be some exceptions. All items sent out with Fedex (for orders placed before 3pm) are on a 2 working day service or with the chargeable upgrade to a next working day service for £20 per order. Next working day and 2 working day deliveries are Monday to Friday only. A Saturday service is available for orders placed before 3pm on Friday, charged at £30 (plus £20 per additional item) and will be presented as an option at the checkout.
Fedex will send you tracking information via email which can be tracked online.
Palletforce - 2 weekday pallet service for American Fridge Freezers
Due to their size, American Fridge Freezers are sent with Palletforce on a 2 working day, kerbside delivery service. Delivery is only available from Monday to Friday (there is no weekend delivery option), and the order cut-off time for same day dispatch is 3pm on Monday to Friday (subject to stock). Palletforce deliveries are limited to UK Mainland postcodes only (see Restricted Postcodes below), and delivery is charged at £80.
Appliance Delivery Information
Below you will find the delivery information regarding appliance size/type and geographical location.
Large Appliances - (Washing Machines, Dishwashers, Fridge Freezers etc).
Free Local Delivery Service (Cumbria, SW Scotland and NE England*) 2-3 working days.
Within our free delivery service, we will deliver the product to a valid address and we will carry the product into a room of the customer’s choice providing it is straightforward and feasible safe for us to do so. Our delivery engineers reserve the right to refuse delivery to a particular room if it is not straight forward. In these instances, we will leave the product in a convenient place.
Also, in addition to delivery to these local postcodes we can offer an Installation and Recycling service (Selectable at the Checkout) these are charged at £39.99 for Standard Installation and an additional £20 for Recycling.
Our Installation service:
✓ Disconnect the existing appliance ✓ Un-box the new product and remove the transit bolts ✓ Connect your appliance to a suitable water supply within 1.5 metres of your product and an electrical socket ✓ Connect the waste hose to suitable spigot, down pipe and existing waste connections ✓ Level the appliance and check that it’s fully working and operational ✓ Take the packaging from your new appliance away. If you add recycling to your order, we will also take your old appliance away for recycling
Our Installation Service only includes connecting to existing points and fixings. This does not include installing or moving plumbing, connection points or electrics. Installing new points or moving existing points is the customer’s responsibility we can recommend local tradesmen however this will be at the customer’s expense and we not accept any liability for their work.
Unfortunately, our Installation Service excludes all gas appliances. It is the customer’s responsibility to find a gas safe engineer to connect the appliance. Any work conducted by a third part gas safe engineer will be at the customer’s expense and we will not accept any liability for their work.
We do provide installation options for built-in appliances providing it is simply a case of fitting the appliance and furniture doors. Any additional work to the kitchen units or carpentry work required will need to be completed at the customer’s expense.
In the vast majority of cases we will not be able to install the cabinet doors to built-in laundry products as the fittings very rarely match up. We will try our best however if we are unable to do this we will still install connect to plumbing and put the appliance in situ.
Our Installation prices do not include installation of commercial appliances or installation within commercial premises. These services are available but would be subject to site survey and prices would need to be calculated and quoted accordingly.
We reserve the right to refuse installation should our engineers think that the existing electrical or plumbing points are unsafe and in need of maintenance or if they are unable to install to existing furniture.
If you have urgent or specific delivery needs, please contact us before ordering.
All Delivery times are subject to stock availability.
The following postcodes have further courier restrictions and are only available on a 2 to 3 working day service at a charge of £20 for the first two items, and an extra £8.50 per additional item. These are also the excluded postcode regions for television deliveries.
TR21, TR22, TR23, TR24, TR25
ZE1, ZE2, ZE3
ZZ71, ZZ75
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What is PayPal Credit?
PayPal Credit is like a credit card, without the plastic. It's a credit limit that's attached to your PayPal account which you can use for your online purchases
What credit offers are available?
If your basket is eligible, a selection of instalment offers will be displayed enabling you to spread the cost of your purchase across a number of monthly payments.
From the first day the Solitaire T was developed with a single goal in mind: to blur the distinctions between audiophile, working and travel headphones by making the values and convictions which are the hallmark of every T+A product accessible in almost every situation in life. Their transducer system is a completely new development, capable of reproducing the most subtle nuances in audiophile quality in active and passive mode alike, while the passive insulation on its own is sufficient to push the outside world into the background. When combined with active background noise suppression, which can be switched on as required, unwanted sounds disappear completely behind the music.
The pearl-blasted aluminium components are machined from solid, and are much more than a design statement: they are so robust and durable that they ensure the headphones will remain their owner’s companion for years. At the same time they emphasise in a subtle but distinctive manner the product’s close relationship with T+A's Solitaire P reference headphones. Like its physical design, the Solitaire T’s inputs are designed with one aspect in mind: versatility. The Solitaire T places no restrictions on its user, as they feature signal transfer via totally symmetrical passive and active analogue inputs as well as USB C and the very highest-quality wireless Bluetooth standards; the design maximises the potential of every imaginable music source.
Noise cancellation & portability
To ensure that the Solitaire T is truly versatile in use, they have taken great pains in the suppression of background noise, which is outstanding in both active and passive modes: the headphones’ passive sound insulation alone effectively blocks out a great deal of unwanted mid-range and treble noise, while an extremely accurately calibrated active suppression system effectively eliminates the bass noise which cannot be damped by passive means. To ensure that all this potential is available on journeys, T+A insisted on the same uncompromising standards for the wireless connections as for the wired inputs: Bluetooth to Standard 5.2 with Codecs such as aptX HD and AAC deliver the convenience of fully wireless systems with a sound quality approaching the level of wired connections to high-quality components, and even exceeding the sound quality of wired connections to inferior equipment.
Design & Materials
Like all T+A equipment the Solitaire T adheres to the tradition of their design language. This has evolved over a period of forty years, and its strength is its consistent simplicity. The carefully placed chamfers on headband and cups allow the Solitaire T to integrate effortlessly into the inimitable family of Solitaire headphones, while its new cup shape and two colours make their own entirely new contribution to the continuing development of the T+A design language. All the aluminium components are machined from solid material, and are pearl-blasted before being anodised. The ear caps are attached by means of precision-made, close-tolerance hard metal couplings, which allow both of them to rotate through 90° and fold inwards. In their case or worn round the neck, the Solitaire T ‘phones become an incredibly compact travel companion. Ear and head pads are made of the very finest anti-allergenic synthetic leather, ensuring that the Solitaire T remains comfortable at all times - even during very long flights.
Operation
T+A believe that headphones are among their most personal products, and for this reason they gave very high priority to the operation of the Solitaire T. The headphones are immediately simple and intuitive to use, emphasised by multi-sensory feedback. No matter whether you use button or switch - machined from solid - or the inter-active touchpad, or switch to the environment by invoking a supplementary transparency field: all the important inputs are confirmed by feedback messages, spoken by T+A’s distinctive voice. With the Solitaire T you see, feel and hear what you are doing.
Wired inputs
The Solitaire T is the most versatile product T+A has ever developed: it is both a closed audiophile headphone as well as a lightweight, portable unit. And that is why it boasts two wired inputs, which are either digital and analogue - for the purist - or combine the advantages of both worlds: the Solitaire T can be operated fully digitally via its USB C socket without any form of data compression. In purely passive mode the Solitaire T transfers signals fully symmetrically to the transducer via Pentaconn, 3.5mm or 6.3mm connectors directly. T+A's concept, which they name Active Analogue, is based on the analogue inputs and maximises their potential by allowing them access to the volume control and active background noise suppression. All leads take the form of OFC cable with low structural sound, terminating in gold-plated contacts.
Transducer & Sound
Their guiding conviction is that music should be reproduced in as pure a form as possible. And that is why they take great trouble to eliminate all possible interference sources - no matter how minute - right at the development stage. Undamped diaphragms form just such a potential problem: seemingly insignificant coil reflections have the potential to create a serious adverse effect on the sound. T+A have avert this problem before it can develop by means of carefully located damping at the edge of the 42mm transducer: the damping cushions coil reflections as they develop, and prevents them having any effect on the frequency response. A cellulose diaphragm is attached to the damping. Compared with other materials, this diaphragm is extremely light and stiff, giving the advantage of agility and dynamics, without breaking up prematurely into eigenmodes.
The optimised low bass system in the Solitaire T produces a completely new kind of bass matching, ensuring perfect transient response, and preventing disruptions in the frequency response. One result of this development work on the analogue aspect, combined with the Solitaire T’s finely tuned acoustic design, is that the headphones require no power supply or signal processor in order to sound superb. In active as well as passive mode, every signal, every breath, every nuance is not just audible, but perceptible.
In active mode the sound quality of the transducer is fundamentally determined by the electronics employed: components of poor quality, not matched properly to each other, have an adverse effect on the sound experience. That is why they use one of the world’s highest-quality Bluetooth chips in the form of the Qualcomm QCC 5127, which forms one of the digital bridges to the outside world.
Its wide range of audiophile codecs combined with low energy consumption ensure that the traveller can rely on the availability of high-quality music even on long inter-continental flights.
The digital / analogue converter section is connected to the Bluetooth chip, and operates in a comparable way to the suspension of a sports car: its task is to convert the digital signals into analogue signals, and in the final analysis its quality decides whether the available performance can actually be utilised. The Esstech ES9218 Sabre DAC which we fit converts even high-resolution formats in the highest audiophile quality. Thanks to its high performance not one bit of the signal is lost: each nuance and every centimetre of the sound stage is reproduced in all their emotional power.
Solitaire T Headphones
Acoustics
Ear coupling
around-ear, closed
Driver
selected, low tolerance dynamic drivers
Frequency response
4 - 22,000 Hz
THD
<0.05 % (1 kHz / 94 dB)
Microphones
2 communication microphones on the right
2 ANC microphones on each side