Delivery Information

At Peter Tyson, we pride ourselves on prompt, efficient delivery.

Please note that the daily cut off time for Mon-Fri next weekday delivery services is 3pm and, for weekend delivery, it is 3pm on a Friday.
If you have urgent or specific delivery needs, please contact us before ordering.

As standard, items are dispatched on a 2 weekday service. If ordered before 3pm (Mon - Fri), your goods will be dispatched the same day. This is subject to stock availability and excludes weekends. For an additional fee, early weekday delivery options are available. These options are presented at checkout. See below for further delivery options.

Orders placed before 3pm on a Friday will be delivered the following Tuesday, unless you have selected a weekend delivery option. Orders placed after 3pm on a Friday will be despatched the following Monday.

2 weekday deliveries are applicable to the UK mainland and are free of charge unless stated. Orders under £100 will carry a £7.00 delivery surcharge. We do not deliver our goods outside of the UK.

Unfortunately, due to their fragile nature, we cannot accept TV orders for delivery to non-UK mainland postcodes - see the list of excluded remote and off-shore postcodes below. All other items to these regions, carry courier imposed surcharges of £20 for the first two items, plus £9 per additional item* and are subject to a 2-3 weekday day delivery service.

To ensure reliable, undamaged delivery of televisions - TVs will be shipped with Fedex, and for larger TVs, our 2-man delivery service with BJS or ArrowXL, rather than with our standard courier.

ORDERS UNDER £100
Orders under the value of £100 will be dispatched on a 2 weekday service via DPD with a £7.00 delivery surcharge.

ORDERS OF £100 AND OVER
Dispatched via DPD on a 2 weekday delivery service. You can upgrade to an express or weekend delivery - see below for details.
*Remote & Offshore Locations Exempt

UPGRADED DELIVERY*

Next Weekday Delivery - Pre-12pm Noon
First box - £15.00
Each additional box - £3.00

Next Weekday Delivery - All Day Standard
First box - £10.00
Each additional box - £3.00

Saturday and Sunday Delivery
First box - £15.00
Each additional box - £3.00

*Remote & Offshore Locations Exempt

Televisions and Larger Speaker Deliveries

Please Note: Large TV and larger floorstanding speaker deliveries are not available to Northern Ireland, Isle of Man, Isle of Wight, Scottish Islands, or Channel Islands.

BJS - Two-man delivery for large TVs
Our larger TVs are delivered by our two-man, white glove specialist courier to your door - BJS Two-Man.

Your consignment will be sent on a 3-5 weekday delivery service (for orders placed before 3pm, Monday to Friday). Deliveries are made via BJS Two-Man between the hours of 07:00 and 21:00, and are delivered to your door only (ground floor deliveries only).

Upon Despatch, BJS Home Distribution will contact you via email or text to confirm the date and day of delivery. You will receive an automatic 3 hour time slot the night before delivery. The driver will call you 30 minutes to 1 hour prior to arriving on the day of delivery.

Upon delivery, please ensure all packing of items are carefully checked before signing. All damages need to be reported to Peter Tyson within 2 weekdays of delivery. Once a delivery has been confirmed, if it is then cancelled or if nobody is there to take delivery, additional charges may apply for re-delivery.

Deliveries are Monday to Friday only, UK mainland regions only.

Please note: We only offer our standard BJS delivery service to ground floor properties and blocks of flats with a working lift that is large enough and has sufficient weight capacity to accommodate the ordered goods. Our ground floor room of choice deliveries can include a maximum of 2 flights of stairs where a lift is not available. Any items which are 85kg or over, will be delivered to ground floor only. Please call us if this affects your order, as undelivered products caused by this problem, will incur a redelivery charge.

ArrowXL - Two-man delivery for large TVs
Our larger TVs are delivered by our two-man courier to your door.

Diary Booking Service - Once your order is ready, ArrowXL will invite you to choose a delivery date using its online diary service. Select the available date that works best for you and you’ll receive confirmation of your booking via email.

The day before delivery, ArrowXL will send your delivery confirmation by text message or email. On the day of delivery, you’ll receive a two-hour delivery window by text. The delivery team will also call before they arrive.

Delivery to your room of choice - Your order will be delivered by a two-person team to the room you choose, provided there is safe and suitable access. The team can carry items upstairs within a house or apartment building. Where there is no suitable lift, delivery is available up to the third floor. All deliveries are subject to safe and reasonable access.

Fedex & DPD Freight
Generally, floorstanding speakers, large soundbars, and televisions of 50" and below will be transported via Fedex or DPD Freight, although there may be some exceptions. All items sent out with Fedex and DPD Freight (for orders placed before 3pm) are on a free of charge 2 weekday service, with chargeable next weekday and weekend options also availabe for DPD Freight. FedEx deliveries are Monday to Friday only. We do not offer a weekend delivery service with Fedex.

Fedex or DPD Freight will send you tracking information via email which can be tracked online.

Palletforce - 2 weekday pallet service
Due to their size, some larger items are sent with Palletforce on a 2 weekday, kerbside delivery service. Delivery is only available from Monday to Friday (there is no weekend delivery option), and the order cut-off time for same day dispatch is 3pm on Monday to Friday (subject to stock). Palletforce deliveries are limited to UK Mainland postcodes only (see Restricted Postcodes below), and delivery is charged at £50.

Restricted Postcodes