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Delivery Information


Click here to see different information for Televisions.

At Peter Tyson we pride ourselves on prompt, efficient delivery. Please note that the daily cut off time for all next day delivery services is 3pm.

As standard, items are dispatched on a next working day service. If ordered before 3pm, your goods will be dispatched the same day. This is subject to stock availability and excludes weekends. However, for an additional fee, both weekend and early delivery options are available. These options are presented at checkout. See below for further delivery options. Please note: Many products are included in our "Free Weekend" delivery promotion. These are clearly indicated on the appropriate product pages.

Orders placed before 3pm on a Friday will be delivered the following Monday, unless you have selected a weekend delivery option. Orders placed after 3pm on a Friday will be despatched the following Monday.

Next day deliveries are applicable to the UK mainland and are free of charge unless stated. Orders under £50 will carry a £6.00 next working day deliver surcharge. We do not deliver our goods outside of the UK.

Unfortunately, due to their fragile nature, we cannot accept TV orders for delivery to none UK mainland postcodes - see the list of excluded remote and off-shore postcodes below. All other items to these regions carry courier imposed surcharges of £15 for the first two items, plus £7.50 per additional item* and are subject to a 2-3 working day delivery service.

To ensure reliable, undamaged delivery of televisions - TVs will now be shipped on a pallet service with Palletforce, TNT, or Epic Logistics, rather than with our standard next working day courier.

*Where possible, if additional cables or selected small accessories are ordered along with a main product over £50, we will always try to send the additional cables at no extra charge.

Saturday & Sunday Service: Please Note DPD only collect from us on weekdays (Mon - Fri) - We are unable to dispatch orders on Saturday or Sunday. The order cut-off time for weekend deliveries is Friday 3pm.

If you have urgent or specific delivery needs, please contact us before ordering.

ORDERS UNDER £50

Orders under the value of £50 will be dispatched on a Next Working Day service via DPD with a £6.00 delivery surcharge.

ORDERS OF £50 AND OVER

Dispatched via DPD on a next working day delivery service. You can upgrade to a time or weekend delivery - see below for details.

*Remote & Offshore Locations Exempt

UPGRADED DELIVERY

Before 12:30pm - Next Working Day Delivery

per order £10.00

NB: Remote & Offshore Locations Exempt.


Before 10:30am - Next Working Day Delivery

per order £17.50

NB: Remote & Offshore Locations Exempt.


Saturday & Sunday Delivery

Item Cost
Cable / Accessories £10.00
Single Product £10.00
Hi-Fi Bundles £15.00
AV Bundles £20.00

NB: Remote & Offshore Locations Exempt. Additional Items will increase delivery costs by £2.50 per item, the final total will be confirmed at the checkout before you commit to buy.


OFFSHORE & REMOTE LOCATIONS

The following postcodes are classed as Remote and Offshore locations by our couriers. These do not qualify for free next day delivery and are only available on a 2 to 3 working day service at a charge of £15 for the first two items, and an extra £7.50 per additional item. These are also the excluded postcode regions for television deliveries.

AB31, AB32, AB33, AB34, AB35, AB36, AB37, AB38, AB41, AB42, AB43, AB44, AB45, AB46, AB47, AB48, AB49, AB50, AB51, AB52, AB53, AB54, AB55, AB56
All BT
FK17, FK18, FK19, FK20, FK21
All GY, All JE
HS1, HS2, HS3, HS4, HS5, HS6, HS7, HS8, HS9
All IM
IV1, IV2, IV3, IV4, IV5, IV6, IV7, IV8, IV9, IV10, IV11, IV12, IV13, IV14, IV15, IV16, IV17, IV18, IV19, IV20, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV29, IV30, IV31, IV32, IV33, IV34, IV35, IV36, IV37, IV38, IV39, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV50, IV51, IV52, IV53, IV54, IV55, IV56, IV57, IV58, IV59, IV60, IV61, IV62, IV63, IV64, IV65, IV66, IV67, IV68, IV69, IV70, IV71, IV72, IV73, IV74, IV75, IV76, IV77, IV78, IV79, IV80, IV81, IV82, IV83, IV84, IV85, IV86, IV87, IV88, IV89, IV90, IV91, IV92, IV93, IV94, IV95, IV96, IV97, IV98, IV99
KA27, KA28
KW1, KW2, KW3, KW4, KW5, KW6, KW7, KW8, KW9, KW10, KW11, KW12, KW13, KW14, KW15, KW16, KW17
PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA39, PA40, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA50, PA51, PA52, PA53, PA54, PA55, PA56, PA57, PA58, PA59, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PA79, PA80
PH15, PH16, PH17, PH18, PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH27, PH28, PH29, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH45, PH46, PH47, PH48, PH49, PH50

 

The following postcodes have further courier restrictions and are only available on a 2 to 3 working day service at a charge of £15 for the first two items, and an extra £7.50 per additional item. These are also the excluded postcode regions for television deliveries.

TR21, TR22, TR23, TR24, TR25
ZE1, ZE2, ZE3
ZZ71, ZZ75

 


 

Television Deliveries


Please note: TV deliveries are not available to Northern Ireland, Republic of Ireland, Isle of Man, Isle of Wight, Scottish Islands, and Channel Islands.

Epic Logistics Group two-person delivery - Free room-of-choice delivery

Once your purchase has been placed, we then upload the order details to Epic. Epic Logistics will then contact you via email to offer you a delivery date. Most deliveries will take place within 1-4 working days, however deliveries into Scotland can take up to 14 days. If the date offered is not suitable, you can request an alternative by contacting them on 01952 915010 or replying to the booking email. The day before your delivery, you will then receive a text message or email to notify you of an AM or PM slot, and you will also receive a phone call approximately 30 minutes before the delivery takes place.

Epic Logistics are one of the highest rated delivery companies in the UK with 4.9* rating on Trustpilot and 100s of positive reviews https://uk.trustpilot.com/review/epiclogistics.co.uk. They have friendly, helpful drivers on hand to help deliver your product to your room of choice with a smile. They are just an email or phone call away and, with quick response times, will always answer your queries. With a 2-person delivery service, you can have confidence your purchase will be handled with care.

Deliveries from Epic are Monday to Friday only, with no weekend service available.

Delivery with Epic Logistics is room of choice. Please note that deliveries are to be no higher than a 2nd floor.


Palletforce - Free next weekday delivery

Some of our larger TVs are transported by our pallet delivery partner Palletforce. In most cases the consignment will be sent on a next day service (for orders placed before 3pm). Please note that pallet deliveries are ground floor only and are on a kerbside delivery basis. For the safety of the TV, the sets are secured in an upright position and are not laid flat.

Free deliveries are Monday to Friday only. A Saturday service is available for £75 and will be presented as an option at the checkout.

Palletforce.com


TNT - Free next weekday delivery

Generally, television purchases of 50" and below will be transported via TNT, although there may be some exceptions. All items sent out with TNT (for orders placed before 3pm) are on a next working day service. TNT will send you tracking information via email which can be tracked online.

Free deliveries are Monday to Friday only. A Saturday service is available for £10 (plus £5 per additional item) and will be presented as an option at the checkout.

TNT - Tracking


Television Delivery Exclusion Postcodes

TVs of any size can only be sent to UK mainland locations, as defined by our delivery companies. Unfortunatley, we are not able to deliver TVs to the postcodes listed below.

AB31, AB32, AB33, AB34, AB35, AB36, AB37, AB38, AB41, AB42, AB43, AB44, AB45, AB46, AB47, AB48, AB49, AB50, AB51, AB52, AB53, AB54, AB55, AB56
All BT
FK17, FK18, FK19, FK20, FK21
All GY, All JE
HS1, HS2, HS3, HS4, HS5, HS6, HS7, HS8, HS9
All IM
IV1, IV2, IV3, IV4, IV5, IV6, IV7, IV8, IV9, IV10, IV11, IV12, IV13, IV14, IV15, IV16, IV17, IV18, IV19, IV20, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV29, IV30, IV31, IV32, IV33, IV34, IV35, IV36, IV37, IV38, IV39, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV50, IV51, IV52, IV53, IV54, IV55, IV56, IV57, IV58, IV59, IV60, IV61, IV62, IV63, IV64, IV65, IV66, IV67, IV68, IV69, IV70, IV71, IV72, IV73, IV74, IV75, IV76, IV77, IV78, IV79, IV80, IV81, IV82, IV83, IV84, IV85, IV86, IV87, IV88, IV89, IV90, IV91, IV92, IV93, IV94, IV95, IV96, IV97, IV98, IV99
KA27, KA28
KW1, KW2, KW3, KW4, KW5, KW6, KW7, KW8, KW9, KW10, KW11, KW12, KW13, KW14, KW15, KW16, KW17
PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA39, PA40, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA50, PA51, PA52, PA53, PA54, PA55, PA56, PA57, PA58, PA59, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PA79, PA80
PH15, PH16, PH17, PH18, PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH27, PH28, PH29, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH45, PH46, PH47, PH48, PH49, PH50
TR21, TR22, TR23, TR24, TR25
ZE1, ZE2, ZE3

Appliance Delivery Information

Below you will find the delivery information regarding appliance size/type and geographical location.


Small Appliances (items up to 30KG, Vacuum Cleaners, Microwaves, Cooking Hobs, Toasters, Kettles, etc)

Small appliances are dispatched using DPD couriers on a next working day delivery service, if ordered before our 1pm order cut-off time on Monday to Friday (excluding public holidays and subject to stock availability). Goods ordered after 1pm on Monday to Friday, or over the duration of the weekend, will be dispatched on the following working day (excluding public holidays and subject to stock availability).

At Peter Tyson we pride ourselves on prompt, efficient delivery. Please note that the daily cut off time for all next working day delivery services is 1pm, Monday to Friday.

As standard, items are dispatched on a next working day service. If ordered before 1pm, your goods will be dispatched the same day. This is subject to stock availability and excludes weekends. However, for an additional fee both weekend and early delivery options are available. These options are presented at checkout.  See below for further delivery options.

Orders placed before 1pm on a Friday will be delivered the following Monday. Orders placed after 1pm on a Friday will be dispatched the following Monday.

Next day deliveries are applicable to the UK mainland and are free of charge unless stated. Orders under £50 will carry a £5.00 next day deliver charge. We do not deliver our goods outside of the UK.

Items for the areas classed as remote locations by DPD, carry a courier imposed surcharge of £10 and are subject to a 2-3 day delivery service (please see below for postcode list).

Where possible, if additional small accessories are ordered along with a main product over £50, we will always try to send the additional accessories at no extra charge.

Saturday & Sunday Service: Please Note DPD only collect from us on weekdays (Mon - Fri) - We are unable to dispatch orders on Saturday or Sunday.
The order cut-off time for weekend deliveries is Friday 1pm.

If you have urgent or specific delivery needs, please contact us before ordering.

ORDERS UNDER £50

Orders under the value of £50 will be dispactched via Free of Charge Royal Mail 2nd Class Recorded Delivery. You can upgrade this service to Next Working Day via DPD for only £5.00

ORDERS OF £50 AND OVER

Dispatched via DPD on a next working day delivery service. You can upgrade to a time or weekend delivery - see below for details.

*Remote & Offshore Locations Exempt

UPGRADED DELIVERY

Before 12:30pm - Next Working Day Delivery

Item Cost
Accessories £6.99
Single Product £6.99

*Remote & Offshore Locations Exempt. Additional Items will increase delivery costs, the final total will be confirmed in your Basket before you commit to buy

Before 10:30am - Next Working Day Delivery

Item Cost
Accessories £16.99
Single Product £16.99

*Remote & Offshore Locations Exempt. Additional Items will increase delivery costs, the final total will be confirmed in your Basket before you commit to buy

Saturday Delivery

Item Cost
Accessories £10.00
Single Product £10.00

*Remote & Offshore Locations Exempt. Additional Items will increase delivery costs, the final total will be confirmed in your Basket before you commit to buy

Sunday Delivery

Item Cost
Accessories £10.00
Single Product £10.00

*Remote & Offshore Locations Exempt. Additional Items will increase delivery costs, the final total will be confirmed in your Basket before you commit to buy

OFFSHORE & REMOTE LOCATIONS

The following postcodes are classed as Remote and Offshore locations by DPD. These do not qualify for free next day delivery and are only available on a 2-3 day service at a charge of £10 for the first item, and an extra £5 per additional item.

AB31, AB32, AB33, AB34, AB35, AB36, AB37, AB38, AB41, AB42, AB43, AB44, AB45, AB46, AB47, AB48, AB49, AB50, AB51, AB52, AB53, AB54, AB55, AB56
All BT
FK17, FK18, FK19, FK20, FK21
All GY, All JE
HS1, HS2, HS3, HS4, HS5, HS6, HS7, HS8, HS9
All IM
IV1, IV2, IV3, IV4, IV5, IV6, IV7, IV8, IV9, IV10, IV11, IV12, IV13, IV14, IV15, IV16, IV17, IV18, IV19, IV20, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV29, IV30, IV31, IV32, IV33, IV34, IV35, IV36, IV37, IV38, IV39, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV50, IV51, IV52, IV53, IV54, IV55, IV56, IV57, IV58, IV59, IV60, IV61, IV62, IV63, IV64, IV65, IV66, IV67, IV68, IV69, IV70, IV71, IV72, IV73, IV74, IV75, IV76, IV77, IV78, IV79, IV80, IV81, IV82, IV83, IV84, IV85, IV86, IV87, IV88, IV89, IV90, IV91, IV92, IV93, IV94, IV95, IV96, IV97, IV98, IV99
KA27, KA28
KW1, KW2, KW3, KW4, KW5, KW6, KW7, KW8, KW9, KW10, KW11, KW12, KW13, KW14, KW15, KW16, KW17
PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA39, PA40, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA50, PA51, PA52, PA53, PA54, PA55, PA56, PA57, PA58, PA59, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PA79, PA80
PH15, PH16, PH17, PH18, PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH27, PH28, PH29, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH45, PH46, PH47, PH48, PH49, PH50
TR21, TR22, TR23, TR24, TR25
ZE1, ZE2, ZE3
ZZ71, ZZ75


Large Appliances - (Washing Machines, Dishwashers, Fridge Freezers etc).

Free Local Delivery Service (Cumbria, SW Scotland and NE England*) 2-3 working days.

*Included postcodes:

CA1, CA2, CA3, CA4, CA5, CA6, CA7, CA8, CA9, CA10, CA11, CA12, CA13, CA14, CA15, CA16, CA17, CA18, CA19, CA20, CA21, CA22, CA23, CA24, CA25, CA26, CA27, CA28.
LA8, LA9, LA10, LA11, LA18, LA19, LA20, LA21, LA22, LA23.
DG1, DG2, DG3, DG5, DG6, DG7, DG10, DG11, DG12, DG13, DG14, DG15, DG16, TD9.
NE15, NE16, NE18, NE20, NE39, NE40, NE41, NE42, NE43, NE44, NE45, NE46, NE47, NE48, NE49.

Within our free delivery service, we will deliver the product to a valid address and we will carry the product into a room of the customer’s choice providing it is straightforward and feasible safe for us to do so. Our delivery engineers reserve the right to refuse delivery to a particular room if it is not straight forward. In these instances, we will leave the product in a convenient place.

Also, in addition to delivery to these local postcodes we can offer an Installation and Recycling service (Selectable at the Checkout) these are charged at £29.99 for Standard Installation and an additional £15 for Recycling.

Our Installation service:

✓ Disconnect the existing appliance
✓ Un-box the new product and remove the transit bolts
✓ Connect your appliance to a suitable water supply within 1.5 metres of your product and an electrical socket
✓ Connect the waste hose to suitable spigot, down pipe and existing waste connections
✓ Level the appliance and check that it’s fully working and operational
✓ Take the packaging from your new appliance away. If you add recycling to your order, we will also take your old appliance away for recycling

Our Installation Service only includes connecting to existing points and fixings. This does not include installing or moving plumbing, connection points or electrics. Installing new points or moving existing points is the customer’s responsibility we can recommend local tradesmen however this will be at the customer’s expense and we not accept any liability for their work.

Unfortunately, our Installation Service excludes all gas appliances. It is the customer’s responsibility to find a gas safe engineer to connect the appliance. Any work conducted by a third part gas safe engineer will be at the customer’s expense and we will not accept any liability for their work.

We do provide installation options for built-in appliances providing it is simply a case of fitting the appliance and furniture doors. Any additional work to the kitchen units or carpentry work required will need to be completed at the customer’s expense.

In the vast majority of cases we will not be able to install the cabinet doors to built-in laundry products as the fittings very rarely match up. We will try our best however if we are unable to do this we will still install connect to plumbing and put the appliance in situ.

Our Installation prices do not include installation of commercial appliances or installation within commercial premises. These services are available but would be subject to site survey and prices would need to be calculated and quoted accordingly.

We reserve the right to refuse installation should our engineers think that the existing electrical or plumbing points are unsafe and in need of maintenance or if they are unable to install to existing furniture.

If you have urgent or specific delivery needs, please contact us before ordering.

All Delivery times are subject to stock availability.


Large Appliances - (Washing Machines, Dishwashers, Fridge Freezers etc).

Nationwide Delivery

Deliveries outside of our Local postcode areas (See Local Postcode inclusions*) are dispatched using a two working day delivery, door to door, pallet service. Orders placed before our 1pm order cut-off time on Monday to Friday, will be dispatched the same day (excluding public holidays and subject to stock availability). Goods ordered after 1pm on Monday to Friday, or over the duration of the weekend, will be dispatched on the following working day (excluding public holidays and subject to stock availability).

Due to courier restrictions, we are unable to ship some large appliances to some remote postcode regions. If your postcode area and the product you are purchasing qualifies for our large appliance’s delivery services, they will be made available to you in the shipping options at the checkout. Please contact us if you require more information regarding this service.

If you have different delivery requirements, please contact us now and one of our specialised sales team will be able to help.

Please note that our couriers will try to deliver as arranged but we will not be held responsible for any costs incurred because of none delivery or factors caused by others. This service is based upon best endeavour and is not guaranteed.

If you have urgent or specific delivery needs, please contact us before ordering.

All Delivery times are subject to stock availability.