Peter Tyson Warranty Information
All the information below is valid for purchases made on or after 01/01/2022. For purchases made before this date, the warranty details will be provided on your sales receipt or can be obtained by getting in touch with our Customer Service Department.
Please note: Our free extended warranties are only available for brand new products purchased directly from our website. Any purchase made through any other selling platforms will be subject to the Standard Warranty Period only.
The list below indicates the standard warranty period supplied by each manufacturer along with which products are covered by our free 5 Year extended warranty. In the event of a claim, Peter Tyson provides and administers the extended warranty. This extended warranty is on the same basis and terms as the manufacturer’s original warranty, where possible using the same official service providers, giving you total peace of mind for the extended warranty period. In the event of a claim, please contact Peter Tyson in the first instance. Claims for work done by others won't be accepted unless previously agreed.
Please note: We may run promotions and offer longer warranties than advertised below. These will be detailed on the individual product pages and will also be visible on your order invoice.
Should you wish to contact the manufacturer direct for any reason, we have also provided this information within the associated brand sections.
Any extended warranties offered by Peter Tyson are free. We do not include any form of insurance terms such as accidental damage or loan equipment cover.
Warranties can only be fulfilled to goods purchased and delivered within the UK. In order for us to conduct a Warranty claim for goods taken outside of the UK, the goods will have to be returned at your own expense. Alternatively, you can make the goods available for collection at a UK address. This also applies to goods delivered to shipping companies. Subsequent to a successful warranty claim, goods can only be re-delivered to a UK address.
Free warranties provided for TVs, are provided by the Manufacturer/Supplier, and are bound by their own individual terms and conditions. If you need further clarification, please contact us.
All Peter Tyson Extended Warranties are only valid for the original purchaser and are not transferable.
If you have a fault with a product, please click here to see our Service and Returns Policy or click here to contact our Customer Service Department.
Manufacturer | Contact Info | Standard Warranty Period | Free 5 Year Extended Warranty (Total Period) |
---|---|---|---|
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www.agaliving.com 01952 643149 |
All Products: 5 YEARS | N/A |
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www.arcam.co.uk 01223 203 200 |
Amplifiers, Processors & Pre-Amplifiers: 5 YEARS All Other Products: 2 YEARS |
N/A ✓ |
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www.astellnkern.com 00496196 953 5730 |
All Products: 1 YEAR | ✕ |
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www.atacama-audio.co.uk 01942 524 100 |
All Products: 2 YEARS | ✓ |
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www.audioengine.com | All Products: 3 YEARS | ✕ |
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www.audiolab.co.uk 01480 452 561 |
All Products: 3 YEARS | ✓ |
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www.audioquest.com 01249 848 873 |
Cables: 5 YEARS Electronics & Accessories: 2 YEARS |
N/A ✓ |
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www.bang-olufsen.com +44 2037 690 254 |
Bang & Olufsen: 3 YEARS Bang & Olufsen - Beoplay: 2 YEARS |
✕ ✕ |
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www.blueair.com +44 8082808009 |
All Products: 2 YEARS | ✕ |
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www.bluesound.com 0208 977 8633 |
All Products: 2 YEARS | ✕ |
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www.bowerswilkins.com 0800 232 1513 |
Headphones: 2 YEARS Passive Speakers: 5 YEARS Subs & Electronics: 2 YEARS |
✕ N/A ✓ |
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www.chord.co.uk 01980 625700 |
HDMI Cables: 2 YEARS All Other Products: 2 YEARS (5 YEARS UPON REGISTRATION) |
✓ ✓ |
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www.chordelectronics.co.uk 0162 272 1444 |
Chord, Choral & Reference Ranges: 5 YEARS Qutest, Hugo & Table Top Ranges: 3 YEARS Mobile Range: 1 YEAR |
N/A ✓ ✕ |
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www.customdesign.co.uk 0191 262 4646 |
All Products: 1 YEAR | ✓ |
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www.cyrusaudio.com 01480 410901 |
Classic & One Series: 2 YEARS Speakers: 2 YEARS XR & Signature Series: 3 YEARS |
✓ ✓ ✓ |
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www.dali-speakers.com 0845 6443537 |
Active Speakers, Subwoofers & Electronics: 2 YEARS Passive Speakers: 5 YEARS Headphones: 2 YEARS |
✓ N/A ✕ |
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www.delonghi.com 03452220458 |
All Products: 2 YEARS | ✕ |
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www.denon.co.uk 0208 1034 770 |
All Products: 2 YEARS | ✓ |
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www.devialet.com 0208 1034 770 |
All Products: 2 YEARS | ✕ |
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www.elac.com 0049 (431) – 64774-0 |
All Products: 2 YEARS Electronics: 2 YEARS |
✓ ✕ |
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www.everhot.co.uk 01453 890018 |
All Products: Up to 5 YEARS - Please see product pages for confirmation |
N/A |
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www.fisherpaykel.com 08000 886 605 |
All Products: 5 YEARS | N/A |
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www.focal.com 0845 660 2680 |
All Products: 5 YEARS | N/A |
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www.fyneaudio.com 0141 428 4008 |
Speakers: 7 YEARS Subwoofers: 2 YEARS |
N/A ✓ |
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www.galloacoustics.com 01555 66 68 83 |
Speakers: 5 YEARS Subs & Electronics: 2 YEARS |
N/A ✓ |
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www.gradolabs.com 01279 501111 |
All Products: 1 YEAR | ✕ |
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www.harmankardon.co.uk 0113 279 1255 |
All Products: 1 YEAR | ✓ |
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www.hooverdirect.co.uk 0344 499 5599 |
Labour: 1 YEAR Parts: 10 YEARS |
N/A |
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uk.humaxdigital.com 0344 318 8800 |
All Products: 2 YEARS | ✕ |
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ifi-audio.com 0344 318 8800 |
All Products: 1 YEAR | ✕ |
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isoacoustics.com 905-294-4672 |
All Products: 5 YEARS | N/A |
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uk.jbl.com 01132791255 |
All Products: 5 YEARS | N/A |
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uk.jura.com/en 0800 304 7470 |
All Products: 2 YEARS | ✕ |
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uk.kef.com 0344 318 8800 |
Headphones: 1 YEAR Speakers: 5 YEARS Subs & Electronics: 2 YEARS |
✕ N/A ✓ |
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www.kitchenaid.co.uk 0800 151 0908 |
Up to 5 YEARS - Please see product pages for confirmation |
N/A |
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kudosaudio.com 0138 841 7177 |
All Products: 2 YEARS (5 YEARS UPON REGISTRATION) | ✓ |
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www.liebherr.com 03330 147 888 |
All Products: 2 YEARS | ✕ |
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www.lg.com/uk 01480220484 |
All Products: Up to 5 YEARS - Please see product pages for confirmation |
N/A |
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www.linn.co.uk [email protected] |
All Products: 5 YEARS | N/A |
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www.marantz.co.uk 0208 1034 770 |
All Products: 2 YEARS | ✓ |
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www.miele.com/en 0330 160 6600 |
All Products: 2 YEARS | N/A |
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www.monitoraudio.com 01268 740580 |
Active Speakers & Subwoofer: 2 YEARS Passive Speakers: 5 YEARS Amplifiers: 2 YEARS |
✓ N/A ✕ |
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www.naimaudio.com 01722 426600 |
Refurbished: 1 YEAR Uniti Range: 3 YEARS All Other Products: 2 YEARS Additional 3 YEARS (Parts Only) upon registration within 28 days |
2 YEARS ✓ ✓ |
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https://eu.onkyo.com/en-GLOBAL 0203 936 80 86 |
All Products: 2 YEARS | ✕ |
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www.optoma.co.uk 01923 691865 |
All Products: 3 YEARS (Excluding bulbs) | ✓ (Excluding bulbs) |
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www.panasonic.com/uk/support.html 0344 844 3899 |
Electronics: 1 YEAR TV: Up to 5 YEARS - Please see product pages for confirmation White Goods: 2 YEARS |
✕ ✕ ✕ |
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https://pioneersupport.aqipa.com/en |
All Products: 2 YEARS | ✕ |
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www.polkaudio.com/en-gb/ 01903953583 |
Passive Speakers: 5 YEARS Soundbars & Electronics: 2 YEARS |
N/A ✓ |
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www.project-audio.com/en/ 01235 511166 |
All Products: 2 YEARS | ✓ |
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support.pure.com/en 01923 623099 |
All Products: 2 YEARS | ✕ |
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www.qacoustics.co.uk/contactus 01279 501111 |
Active Speakers & Subwoofers: 2 YEARS Passive Speakers: 5 YEARS |
✓ N/A |
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www.qed.co.uk 01279 501111 |
All Products: Lifetime | N/A |
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www.rangemaster.co.uk 0800 804 6261 |
All Products: 2 YEARS | ✕ |
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rel.net/uk 01656 768777 |
All Products: 2 YEARS 3 YEARS upon registration |
✓ |
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www.roksan.com 0208 9006801 |
All Products: 5 YEARS (Excluding cartridges) | N/A |
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www.rotel.com/en-gb 01903 221 710 |
All Products: 2 YEARS | ✓ |
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www.ruarkaudio.com 01702 601410 |
All Products: 2 YEARS | ✓ |
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www.sageappliances.com/uk/ 0808 1781 650 |
All Products: 2 YEARS | ✕ |
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www.samsung.com/uk/ 0330 7267424 |
Electronics: 1 YEAR Laundry: Up to 5 YEARS - Please see product pages for confirmation Refrigeration: Up to 5 YEARS - Please see product pages for confirmation TV: Up to 6 YEARS - Please see product pages for confirmation |
✕ N/A N/A N/A |
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en-uk.sennheiser.com en-uk.sennheiser.com/service-support-home |
All Products: 2 YEARS | ✕ |
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www.smeguk.com 0344 557 9907 |
All Products: Up to 5 YEARS - Please see product pages for confirmation |
N/A |
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www.sonos.com/en-gb 0800 026 1526 |
All Products: 2 YEARS Portable Products: 2 YEARS |
✓ ✕ |
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www.sonusfaber.com/en/ [email protected] |
Passive: 2 YEARS (Additional 6 YEARS upon registration within 30 days of purchase) Subs & Electronics: 2 YEARS (Additional 1 YEAR upon registration within 30 days of purchase) Custom Installation: 1 YEAR (LIFETIME warranty upon registration within 30 days of purchase) |
✕ ✕ ✕ |
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www.sony.co.uk 0207 365 2810 |
Electronics: 1 YEAR Headphones: 1 YEAR TV: Up to 5 YEARS - Please see product pages for confirmation |
✓ ✓ N/A |
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www.spectral.eu/en/ [email protected] |
All Products: 3 YEARS | ✓ |
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www.svsound.com [email protected] |
Prime Wireless: 2 YEARS All Other Products: 5 YEARS |
✓ N/A |
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eu.teac-audio.com/en-GB/ [email protected] |
All Products: 2 YEARS | ✕ |
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www.technics.com/uk/ 0333 222 8777 |
All Products: 2 YEARS | ✓ |
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tivoli.audio 0344 318 8800 |
All Products: 1 YEAR | ✕ |
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www.wharfedale.co.uk 01480 452561 |
All Products: 2 YEARS | ✓ |
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uk.yamaha.com 0344 811 1116 |
All Products: 2 YEARS | ✓ |