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Technics unveiled its first Reference Class integrated amplifier, SU-R1000. The Reference Class products are developed in pursue of Technics’ insatiable desire to deliver ultimate sound quality to customers, and they offer premium musical experience the Technics brand is known for.
Peter Tyson Warranty Information
All the information below is valid for purchases made on or after 01/01/2022. For purchases made before this date, the warranty details will be provided on your sales receipt or can be obtained by getting in touch with our Customer Service Department.
Please note: Our free extended warranties are only available for brand new products purchased directly from our website. Any purchase made through any other selling platforms will be subject to the Standard Warranty Period only.
The list below indicates the standard warranty period supplied by each manufacturer along with which products are covered by our free 5 Year extended warranty. In the event of a claim, Peter Tyson provides and administers the extended warranty. This extended warranty is on the same basis and terms as the manufacturer’s original warranty, where possible using the same official service providers, giving you total peace of mind for the extended warranty period. In the event of a claim, please contact Peter Tyson in the first instance. Claims for work done by others won't be accepted unless previously agreed.
Please note: We may run promotions and offer longer warranties than advertised below. These will be detailed on the individual product pages and will also be visible on your order invoice.
Should you wish to contact the manufacturer direct for any reason, we have also provided this information within the associated brand sections.
Any extended warranties offered by Peter Tyson are free. We do not include any form of insurance terms such as accidental damage or loan equipment cover.
Warranties can only be fulfilled to goods purchased and delivered within the UK. In order for us to conduct a Warranty claim for goods taken outside of the UK, the goods will have to be returned at your own expense. Alternatively, you can make the goods available for collection at a UK address. This also applies to goods delivered to shipping companies. Subsequent to a successful warranty claim, goods can only be re-delivered to a UK address.
Free warranties provided for TVs, are provided by the Manufacturer/Supplier, and are bound by their own individual terms and conditions. If you need further clarification, please contact us.
All Peter Tyson Extended Warranties are only valid for the original purchaser and are not transferable.
If you have a fault with a product, please click here to see our Service and Returns Policy or click here to contact our Customer Service Department.
Delivery Information
Click here to see delivery information for televisions and larger floorstanding speakers.
At Peter Tyson we pride ourselves on prompt, efficient delivery. Please note that the daily cut off time for all next day delivery services is 3pm.
As standard, items are dispatched on a next working day service. If ordered before 3pm, your goods will be dispatched the same day. This is subject to stock availability and excludes weekends. For an additional fee, early weekday delivery options are available. These options are presented at checkout. See below for further delivery options.
Orders placed before 3pm on a Friday will be delivered the following Monday, unless you have selected a weekend delivery option. Orders placed after 3pm on a Friday will be despatched the following Monday.
Next day deliveries are applicable to the UK mainland and are free of charge unless stated. Orders under £100 will carry a £5.00 next working day deliver surcharge. We do not deliver our goods outside of the UK.
Unfortunately, due to their fragile nature, we cannot accept TV orders for delivery to none UK mainland postcodes - see the list of excluded remote and off-shore postcodes below. All other items to these regions carry courier imposed surcharges of £20 for the first two items, plus £8.50 per additional item* and are subject to a 2-3 working day delivery service.
To ensure reliable, undamaged delivery of televisions - TVs will be shipped with Fedex and for larger TVs, our 2 man delivery service with BJS rather than with our standard next working day courier.
*Where possible, if additional cables or selected small accessories are ordered along with a main product over £100, we will always try to send the additional cables at no extra charge.
Saturday & Sunday Service: Please Note DPD only collect from us on weekdays (Mon - Fri) - We are unable to dispatch orders on Saturday or Sunday.
The order cut-off time for weekend deliveries is Friday 3pm.
If you have urgent or specific delivery needs, please contact us before ordering.
ORDERS UNDER £100
Orders under the value of £100 will be dispatched on a Next Working Day service via DPD with a £5.00 delivery surcharge.
ORDERS OF £100 AND OVER
Dispatched via DPD on a next working day delivery service. You can upgrade to a time or weekend delivery - see below for details.
*Remote & Offshore Locations Exempt
UPGRADED DELIVERY
Before 12:30pm - Next Working Day Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Before 10:30am - Next Working Day Delivery
per order £20.00
NB: Remote & Offshore Locations Exempt.
Saturday and Sunday Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Television, Appliances, and Larger Speaker Deliveries
Please note: Large TV, large appliances, and larger floorstanding speaker deliveries are not available to Northern Ireland, Republic of Ireland, Isle of Man, Isle of Wight, Scottish Islands, and Channel Islands.
BJS - Two-man delivery for large TVs and Appliances
Our larger TVs and large appliances (excluding American Fridge Freezers) are delivered by our two-man, white glove specialist courier to your door - BJS Two-Man.
Your consignment will be sent on a 2 day delivery service (for orders placed before 3pm, Monday to Friday). Deliveries are made via BJS Two-Man between the hours of 07:00 and 21:00, and are delivered to your door only (ground floor deliveries only).
Upon Despatch, BJS Home Distribution will contact you via email or text to confirm the date and day of delivery. You will receive an automatic 3 hour time slot the night before delivery. The driver will call you 30 minutes to 1 hour prior to arriving on the day of delivery.
Upon delivery, please ensure all packing of items are carefully checked before signing. All damages need to be reported to Peter Tyson within 2 working days of delivery. Once a delivery has been confirmed, if it is then cancelled or if nobody is there to take delivery, additional charges may apply for re-delivery.
Deliveries are Monday to Friday only, UK mainland regions only. TVs are dispatched free of charge to UK Mainland postcodes (see below for exclusions) and Large Appliances are charged at £35 per item with BJS.
Please note: We only offer our standard BJS delivery service to ground floor properties and blocks of flats with a working lift that is large enough and has sufficient weight capacity to accommodate the ordered goods. Our ground floor room of choice deliveries can include a maximum of 2 flights of stairs where a lift is not available. Any items which are 85kg or over, will be delivered to ground floor only. Please call us if this affects your order, as undelivered products caused by this problem, will incur a redelivery charge.
Fedex - Free 2 weekday delivery
Generally, television purchases of 50" and below will be transported via Fedex, although there may be some exceptions. All items sent out with Fedex (for orders placed before 3pm) are on a 2 working day service or with the chargeable upgrade to a next working day service for £20 per order. Next working day and 2 working day deliveries are Monday to Friday only. A Saturday service is available for orders placed before 3pm on Friday, charged at £30 (plus £20 per additional item) and will be presented as an option at the checkout.
Fedex will send you tracking information via email which can be tracked online.
Palletforce - 2 weekday pallet service for American Fridge Freezers
Due to their size, American Fridge Freezers are sent with Palletforce on a 2 working day, kerbside delivery service. Delivery is only available from Monday to Friday (there is no weekend delivery option), and the order cut-off time for same day dispatch is 3pm on Monday to Friday (subject to stock). Palletforce deliveries are limited to UK Mainland postcodes only (see Restricted Postcodes below), and delivery is charged at £80.
Appliance Delivery Information
Below you will find the delivery information regarding appliance size/type and geographical location.
Large Appliances - (Washing Machines, Dishwashers, Fridge Freezers etc).
Free Local Delivery Service (Cumbria, SW Scotland and NE England*) 2-3 working days.
Within our free delivery service, we will deliver the product to a valid address and we will carry the product into a room of the customer’s choice providing it is straightforward and feasible safe for us to do so. Our delivery engineers reserve the right to refuse delivery to a particular room if it is not straight forward. In these instances, we will leave the product in a convenient place.
Also, in addition to delivery to these local postcodes we can offer an Installation and Recycling service (Selectable at the Checkout) these are charged at £39.99 for Standard Installation and an additional £20 for Recycling.
Our Installation service:
✓ Disconnect the existing appliance ✓ Un-box the new product and remove the transit bolts ✓ Connect your appliance to a suitable water supply within 1.5 metres of your product and an electrical socket ✓ Connect the waste hose to suitable spigot, down pipe and existing waste connections ✓ Level the appliance and check that it’s fully working and operational ✓ Take the packaging from your new appliance away. If you add recycling to your order, we will also take your old appliance away for recycling
Our Installation Service only includes connecting to existing points and fixings. This does not include installing or moving plumbing, connection points or electrics. Installing new points or moving existing points is the customer’s responsibility we can recommend local tradesmen however this will be at the customer’s expense and we not accept any liability for their work.
Unfortunately, our Installation Service excludes all gas appliances. It is the customer’s responsibility to find a gas safe engineer to connect the appliance. Any work conducted by a third part gas safe engineer will be at the customer’s expense and we will not accept any liability for their work.
We do provide installation options for built-in appliances providing it is simply a case of fitting the appliance and furniture doors. Any additional work to the kitchen units or carpentry work required will need to be completed at the customer’s expense.
In the vast majority of cases we will not be able to install the cabinet doors to built-in laundry products as the fittings very rarely match up. We will try our best however if we are unable to do this we will still install connect to plumbing and put the appliance in situ.
Our Installation prices do not include installation of commercial appliances or installation within commercial premises. These services are available but would be subject to site survey and prices would need to be calculated and quoted accordingly.
We reserve the right to refuse installation should our engineers think that the existing electrical or plumbing points are unsafe and in need of maintenance or if they are unable to install to existing furniture.
If you have urgent or specific delivery needs, please contact us before ordering.
All Delivery times are subject to stock availability.
The following postcodes have further courier restrictions and are only available on a 2 to 3 working day service at a charge of £20 for the first two items, and an extra £8.50 per additional item. These are also the excluded postcode regions for television deliveries.
TR21, TR22, TR23, TR24, TR25
ZE1, ZE2, ZE3
ZZ71, ZZ75
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SU-R1000 Development Approaches Most high-end audio amplifiers are analogue. Analogue amps boast a long history, and their sound quality improvement technologies, such as circuit systems and parts development, are regarded as having been fully established. Digital amps, on the other hand, still have great potential for further development since rapid technical advancements in recent years have enabled high-accuracy signal processing not possible with analogue systems. Given that today’s mainstream music sources are digital, such as CD and streaming platforms, digital signals should ideally be processed in the original digital format. Furthermore, devices such as AD converters are also advancing, allowing high-precision digital signal processing of analogue music sources.
Under such circumstances, Technics has been devoted to the development of digital amp technology since 2014. In creating the SU-R1000 Reference Class product, Technics took the following technical approaches.
Advancement of Digital Amp Technology Technics has newly developed ADCT (Active Distortion Cancelling Technology), in addition to the proprietary technologies that maximise digital amps’ advantages, such as LAPC and JENO. The ADCT realises further enrichment of sound quality by eliminating distortion generated in the power stage by speaker’s counter electromotive force and power supply voltage drop.
Advancement of Power Supply The new switching power supply system, Advanced Speed Silent Power Supply, has successfully improved the S/N ratio. Furthermore, four independent power supply units provided for different circuit blocks realise superb separation and dynamic sound reproduction. What’s more, the power devices incorporate low-resistance GaN (gallium nitride).
Technics’ New Proposal: Phono Input There are still many analogue record enthusiasts, and they form an important market segment for Technics. The SU-R1000 is equipped with an Intelligent Phono EQ, which utilises digital technology to achieve accurate equaliser curve and delivers high sound quality by improving the crosstalk of the cartridge and enhancing the frequency characteristic determined by the matching of the cartridge and phono equaliser.
High Sound Quality Technologies Incorporated in SU-R1000
JENO (Jitter Elimination and Noise-Shaping Optimisation) Jitter is a major cause of distortion in digital systems, and is caused by mis-timing in the master clocks used in digital-to-analogue conversion. To eliminate the degradation of sound caused by jitter, Technics has developed an original jitter reduction circuit, comprising a clock generator in the noise-shaping system to reduce jitter in the low-frequency range and a high-precision sample rate converter for suppressing jitter in the high-frequency range. Thus it reduces jitter in an ideal way over the entire frequency range. This works with original high-precision PWM (Pulse Width Modulation) conversion circuit, optimising the noise-shaping speed, the degree and re-quantisation number, and the PWM gradation, in order to convert high-resolution signals to PWM without causing any damage to the dynamic range. These technologies enable Technics digital amplifier designs to reproduce the natural and delicate nuances of music.
LAPC (Load Adaptive Phase Calibration) Speaker impedance changes with each frequency and a power amplifier is required to drive speakers without being affected by the speaker’s characteristics. However, conventional digital amplifiers are connected to speakers through a low-pass filter at the output stage, so they are even more strongly affected by the speaker impedance characteristics. Also, although the amplitude characteristics of conventional amplifiers due to negative feedback were improved, the phase characteristics could not be enhanced. We thus developed a speaker impedance adaptive optimisation algorithm that performs correction to the ideal impulse response through digital signal processing by measuring the frequency amplitude-phase characteristics of the amplifier with the speakers connected. This new technique enables flattening the frequency characteristics of amplitude and phase, which had previously not been achieved by amplifiers, as well as delivering a sound with rich spatial expression.
ADCT (Active Distortion Cancelling Technology) The Active Distortion Cancelling Technology newly developed by Technics accurately extracts and removes distortion in the power output stage which is generated by the speaker’s counter electromotive force and voltage drops. In the Hi-Fi audio market where an unlimited number of audio systems can be configured by combining various products, high-end audio amplifiers need to drive a diversity of speakers to the fullest. The Active Distortion Cancelling Technology accurately extracts distortion by determining the difference between the speaker terminal output and JENO output and then applies correction to the output digital signal, thus correcting the conventional digital amp system. This provides powerful speaker driving force and acoustic energy while offering the superior features of the digital amp, such as low noise, sharp sound image and expansive sound ambience, regardless of the types of connected speakers.
Advanced Speed Silent Power Supply The SU-R1000 uses a switching power supply system to ensure stable supply of voltage and current required by the digital amp. In a conventional switching power supply system, the ON time of the switching operation was controlled in order to stabilise the voltage, and this caused the switching frequency to fluctuate according to the load, resulting in a modulation noise to affect the sound quality. The Advanced Speed Silent Power Supply has eliminated this noise by fixing the switching frequency in the 400-kHz band. Furthermore, a Super Low Noise Regulator is provided in the later stage. This prevents the decrease of regulation resulting from the fixed switching frequency and impedes the mixing of noise component into high frequencies. The result is high-response power supply that brings out the best performance from the digital amplifier.
Four Independent Power Supply Units In the SU-R1000, every element comprising the power supply has been revamped for higher sound quality. What’s more, four independent power supply units are provided for different circuit blocks for further enhancement of sound quality. Since the SU-R1000 is an integrated amplifier, the internal circuits consist of a pre-amp stage and power amp stage in a mix of analogue and digital circuits. The Phono-EQ section which processes minute analogue signals is particularly susceptible to the effect of noise transmitted through the power supply line. The SU-R1000 uses separate power supply units for the analogue circuits and digital circuits in the pre-amp stage. It also uses separate power supply units for the right and left channels in the power amp stage that requires large electrical power. With the four independent power supply units, the SU-R1000 prevents power-line-induced interference among the circuit blocks and realises a high S/N ratio and superb separation.
Battery Driven Clock Generator For a digital amplifier, improving the precision of the clock, which provides the important operation timing information, is the key to high sound quality. However, power supply noise from the clock circuit is a major impeding factor. The SU-R1000 is equipped with a Battery Driven Clock Generator. The use of a battery as a power supply for the clock circuit eliminates the adverse effect of power supply noise on the clock signal, thus enabling superb sound image localisation and clear sound space expression.
GaN-FET Driver (High Speed and Low Impedance Power devices) In the power output section of the amplifier, Technics has employed a high-speed GaN (gallium nitride) FET driver device with super-low resistance. This enables the construction of a high-power amp using a single push-pull configuration, allowing the length of the large current carrying signal path to be shortened, and resulting in outstanding linearity regardless of the sound level.
Intelligent Phono EQ The Intelligent Phono EQ mounted in the SU-R1000 utilises the sound quality improvement technology for DSP, which Technics has accumulated through the development of LAPC, in order to realise high sound quality not possible with analogue Phono-EQ. This technology consists of three parts: 1. Accurate EQ Curve, 2. Crosstalk Canceller and 3. Response Optimiser. These functions can be turned ON/OFF to suit the user’s preference.
1. Accurate EQ Curve Accurate EQ curve is achieved by a hybrid analogue-digital system. The high-gain low-pass filter (LPF) performs analogue processing, and high frequencies are raised after the A/D conversion. The use of the 40-dB LPF in the analogue region suppresses the bit loss during digital filter processing, and high frequencies are raised with high accuracy in the digital region to achieve a high S/N ratio.
2. Crosstalk Canceller This function measures the crosstalk characteristic of the installed cartridge by using the crosstalk measuring signal recorded on the Calibration Record bundled with the SU-R1000 and then performs reverse-correction using the built-in DSP to achieve significant improvement of the crosstalk characteristic. This results in sharper sound image and more expansive sound ambience.
3. Response Optimiser This function measures the frequency characteristic of the installed cartridge by using a TSP (Time Stretched Pulse) signal recorded on the bundled Calibration Record, and corrects characteristic disturbance. It corrects the effect of impedance matching. between the cartridge and phono equaliser to bring out the true sound quality of the cartridge. This technology aims to improve sound quality by providing a selector such as a switch in the high-sensitivity phono input line for the removal of the possibility of noise mixing.