AudioQuest Carbon USB Cable
Peter Tyson Warranty Information
All the information below is valid for purchases made on or after 01/01/2022. For purchases made before this date, the warranty details will be provided on your sales receipt or can be obtained by getting in touch with our Customer Service Department.
Please note: Our free extended warranties are only available for brand new products purchased directly from our website. Any purchase made through any other selling platforms will be subject to the Standard Warranty Period only.
The list below indicates the standard warranty period supplied by each manufacturer along with which products are covered by our free 5 Year extended warranty. In the event of a claim, Peter Tyson provides and administers the extended warranty. This extended warranty is on the same basis and terms as the manufacturer’s original warranty, where possible using the same official service providers, giving you total peace of mind for the extended warranty period. In the event of a claim, please contact Peter Tyson in the first instance. Claims for work done by others won't be accepted unless previously agreed.
Please note: We may run promotions and offer longer warranties than advertised below. These will be detailed on the individual product pages and will also be visible on your order invoice.
Should you wish to contact the manufacturer direct for any reason, we have also provided this information within the associated brand sections.
Any extended warranties offered by Peter Tyson are free. We do not include any form of insurance terms such as accidental damage or loan equipment cover.
Warranties can only be fulfilled to goods purchased and delivered within the UK. In order for us to conduct a Warranty claim for goods taken outside of the UK, the goods will have to be returned at your own expense. Alternatively, you can make the goods available for collection at a UK address. This also applies to goods delivered to shipping companies. Subsequent to a successful warranty claim, goods can only be re-delivered to a UK address.
Free warranties provided for TVs, are provided by the Manufacturer/Supplier, and are bound by their own individual terms and conditions. If you need further clarification, please contact us.
All Peter Tyson Extended Warranties are only valid for the original purchaser and are not transferable.
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In 1982 Sony gave us “Perfect sound forever,” along with the attitude that, “it’s just digital, so all CD players sound the same.” That was disproved and qualitative differences between players became accepted truth. Next came separate transport and DAC combos, which brought with it the attitude that “all S/PDIF digital audio cables sound the same…” until that too became disproved. Now the frontier has moved once again. Is digital audio really just ones and zeros? We don’t believe so, and once you’ve had a chance to listen to Carbon USB, you won’t think so either…
SOLID 5% SILVER CONDUCTORS
Solid conductors eliminate strand-interaction distortion and reduce jitter. Solid silver-plated conductors are excellent for very high-frequency applications, like USB audio. These signals, being such a high frequency, travel almost exclusively on the surface of the conductor. As the surface is made of high-purity silver, the performance is very close to that of a solid silver cable, but priced much closer to solid copper cable. This is an incredibly cost effective way of manufacturing very high-quality USB cables.
Any solid material adjacent to a conductor is actually part of an imperfect circuit. Wire insulation and circuit board materials all absorb energy (loss). Some of this energy is stored and then released as distortion. Forest USB uses air-filled Foamed-Polyethylene Insulation because air absorbs next to no energy and Polyethylene is low-loss and has a benign distortion profile. Thanks to all the air in Foamed-PE, it causes much less of the out-of-focus effect common to other materials.
Precision gold-plated plugs are carefully attached with the very best solder. Through choice of flux and metallurgy, AQ solder has been optimized to make a low-distortion connection. The difference you hear between solders is a result of connection quality. AQ solder does not have a high silver content because the more silver there is in solder, the more difficult it is to make a good connection.
UNIVERSAL SERIAL BUS DEVICE CLASS DEFINITION FOR AUDIO DEVICES
USB (Universal Serial BUS) was established by a stalwart group of companies such as Intel, Hewlett-Packard, and Microsoft (just to name a few) in order to give the personal computing world a truly universal standard and means to connect devices such as hard drives, printers, cameras, and, more importantly to us, audio components. Included in the original description are protocols for the pristine transfer of audio over USB. Great care and sensitivity went into this. Consequently, a computer connected to a USB-enabled digital-to-analog converter can outperform the best compact disc players available today. AudioQuest is committed to contributing products that honor USB’s ability to deliver state-of-the-art performance on this new and wonderful frontier.