AudioQuest Diamond Digital Coax Cable
Peter Tyson Warranty Information
All the information below is valid for purchases made on or after 01/01/2022. For purchases made before this date, the warranty details will be provided on your sales receipt or can be obtained by getting in touch with our Customer Service Department.
Please note: Our free extended warranties are only available for brand new products purchased directly from our website. Any purchase made through any other selling platforms will be subject to the Standard Warranty Period only.
The list below indicates the standard warranty period supplied by each manufacturer along with which products are covered by our free 5 Year extended warranty. In the event of a claim, Peter Tyson provides and administers the extended warranty. This extended warranty is on the same basis and terms as the manufacturer’s original warranty, where possible using the same official service providers, giving you total peace of mind for the extended warranty period. In the event of a claim, please contact Peter Tyson in the first instance. Claims for work done by others won't be accepted unless previously agreed.
Please note: We may run promotions and offer longer warranties than advertised below. These will be detailed on the individual product pages and will also be visible on your order invoice.
Should you wish to contact the manufacturer direct for any reason, we have also provided this information within the associated brand sections.
Any extended warranties offered by Peter Tyson are free. We do not include any form of insurance terms such as accidental damage or loan equipment cover.
Warranties can only be fulfilled to goods purchased and delivered within the UK. In order for us to conduct a Warranty claim for goods taken outside of the UK, the goods will have to be returned at your own expense. Alternatively, you can make the goods available for collection at a UK address. This also applies to goods delivered to shipping companies. Subsequent to a successful warranty claim, goods can only be re-delivered to a UK address.
Free warranties provided for TVs, are provided by the Manufacturer/Supplier, and are bound by their own individual terms and conditions. If you need further clarification, please contact us.
All Peter Tyson Extended Warranties are only valid for the original purchaser and are not transferable.
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For many applications, the speed of digital communication is important. Most visibly, “speed” is about transferring large files as quickly as possible, or carrying enough data for HD video. For Digital Coax audio “speed” is critical not because of how-much how-fast, but because time relationships within a digital stream are critical to the reconstruction of the analog waveform that brings information, music and joy to our ears. Time-based damage (jitter) to this information within the data package makes the sound small and flat instead of 3D, harsh and foggy instead of smooth and clear.
SOLID 100% PERFECT-SURFACE SILVER (PSS) CONDUCTORS
Perfect-Surface Technology applied to extreme-purity silver provides unprecedented clarity and dynamic contrast. Solid conductors prevent strand interaction, a major source of cable distortion. Extremely high-purity Perfect-Surface Silver minimizes distortion caused by the grain boundaries which exist within any metal conductor, nearly eliminating harshness and greatly increasing clarity compared to OFHC, OCC, 8N and other coppers.
HARD-CELL FOAM INSULATION
Hard-Cell Foam insulation is used exclusively in most of AudioQuest’s video and digital audio cables. Similar to Foamed-PE, it is nitrogen injected to create air pockets. ‘Hard’ foam is used because the stiffness of the material allows the conductors in the cable to maintain the same relationship with each other along the full length of the cable, thus ensuring that the characteristic impedance of the cable is consistent.
100% SHIELD COVERAGE (FOIL + SILVER-PLATED BRAID)
Shielding always plays an important role in any cable design, but the shield on coax interconnect plays an especially important role because it functions not only as a shield but a return path as well. Because of this, AudioQuest pays special attention to the shield’s metal quality and the fabrication techniques as both will affect the sound and the picture.
72V DIELECTRIC-BIAS SYSTEM (DBS, US Pat #s 7,126,055 & 7,872,195 B1)
All insulation slows down the signal on the conductor inside. When insulation is unbiased, it slows down parts of the signal differently, a big problem for very time-sensitive multi-octave audio. AudioQuest’s DBS creates a strong, stable electrostatic field which saturates and polarizes (organizes) the molecules of the insulation. This minimizes both energy storage in the insulation and the multiple nonlinear time-delays that occur. Sound appears from a surprisingly black background with unexpected detail and dynamic contrast. The DBS battery packs will last for years. A test button and LED allow for the occasional battery check.
CARBON-BASED 6-LAYER NOISE-DISSIPATION SYSTEM (NDS)
100% shield coverage is easy. Preventing captured RF Interference from modulating the equipment’s ground reference requires AQ’s Noise-Dissipation System. Metal and Carbon-Loaded synthetics prevent most RFI from reaching the equipment’s ground plane.