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Pre-Loved - Samsung Q990F 11.1.4-channel Soundbar with Subwoofer & Rear Speakers (2025)

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All the information below is valid for purchases made on or after 01/06/2024. For purchases made before this date, the warranty details will be provided on your sales receipt or can be obtained by getting in touch with our Customer Service Department.

Please Note: Our free extended warranties are only available for brand new products purchased directly from our website. Any purchase made through any other selling platforms (such as eBay and Amazon) will be subject to the Standard Warranty Period only.

Our warranty table indicates the standard warranty period supplied by each manufacturer along with which products are covered by our free 6 Year extended warranty. In the event of a claim, Peter Tyson provides and administers the extended warranty. This extended warranty is on the same basis and terms as the manufacturer’s original warranty, where possible using the same official service providers, giving you total peace of mind for the extended warranty period. In the event of a claim, please contact Peter Tyson in the first instance. Claims for work done by others won't be accepted unless previously agreed.

Please note: We may run promotions and offer longer warranties than advertised below. These will be detailed on the individual product pages and will also be visible on your order invoice.

Should you wish to contact the manufacturer direct for any reason, we have also provided this information within the associated brand sections.

Any extended warranties offered by Peter Tyson are free. We do not include any form of insurance terms such as accidental damage or loan equipment cover.
Warranties can only be fulfilled to goods purchased and delivered within the UK. In order for us to conduct a Warranty claim for goods taken outside of the UK, the goods will have to be returned at your own expense. Alternatively, you can make the goods available for collection at a UK address. This also applies to goods delivered to shipping companies. Subsequent to a successful warranty claim, goods can only be re-delivered to a UK address.

Free warranties provided for TVs, are provided by the Manufacturer/Supplier, and are bound by their own individual terms and conditions. If you need further clarification, please contact us.

All Peter Tyson Extended Warranties are only valid for the original purchaser and are not transferable.

If you have a fault with a product, please see our Service and Returns Policy

Standard Items (DPD)

Usually bookshelf speakers*

Standard Deliveries
Order by 3pm Mon-Fri 		Free 2 Weekday Delivery
Express Deliveries
Order by 3pm Mon-Fri 		Next Weekday or Choose-a-Day Standard - £10 for the first box + £3 per additional box

Next Weekday or Choose-a-Day Pre-12pm Noon - £15 for the first box + £3 per additional box
Weekend Deliveries
Order by 3pm Friday 		Saturday or Sunday - £15 for the first box + £3 per additional box
Remote & Off-Shore Region Deliveries
Order by 3pm Mon-Fri 		2 Weekday Remote Service - £20 for first 2 items + £9 per additional box

2 to 5 Weekday Off-Shore Service - £30 for first 2 items + £9 per additional box

Medium Sized Items (DPD Freight & FedEx)

Usually TVs under 60" or £1000, and most floorstanding speakers*

Standard Deliveries
Order by 3pm Mon-Fri 		Free 2 Weekday Delivery
Express Deliveries
Order by 3pm Mon-Fri 		DPD Freight - Next Weekday or Choose-a-Day Delivery - £20 per box

FedEx - Next Weekday or Choose-a-Day Delivery - £20 per box
Weekend Deliveries
Order by 3pm Friday 		DPD Freight - Saturday or Sunday Delivery - £35 per box

FedEx - Weekend deliveries unavailable
Remote & Off-Shore Region Deliveries
Order by 3pm Mon-Fri 		DPD Freight - 2 Weekday Remote Service - £20 for first 2 boxes + £9 per additional box

DPD Freight - 2 to 5 Weekday Off-Shore Service - £30 for first 2 boxes + £9 per additional box

FedEx - Remote deliveries unavailable

Large or Heavy Items (ArrowXL & BJS)

Usually TVs over 60" or £1000, and heavy separates over 35kg*

Standard Deliveries
Order by 3pm Mon-Fri 		ArrowXL - Free Diary Booking Service (2 Weekday Minimum)

BJS - Free 3 to 5 Weekday
Express Deliveries
Order by 3pm Mon-Fri 		ArrowXL - Next Weekday Delivery - £10 per box

BJS - Express deliveries unavailable
Weekend Deliveries
Order by 3pm Friday 		ArrowXL - Saturday Delivery - £15 per box

BJS - Weekend deliveries unavailable
Remote & Off-Shore Region Deliveries
Order by 3pm Mon-Fri 		Unfortunately, delivery of these product types is not available to remote locations

Pallet Sized Items (Palletforce)

Usually large/high-end floorstanding speakers or subs*

Standard Deliveries
Order by 3pm Mon-Fri 		2 Weekday Kerbside Delivery - £50 per item
Express Deliveries
Order by 3pm Mon-Fri 		Express deliveries unavailable
Weekend Deliveries
Order by 3pm Friday 		Weekend deliveries unavailable
Remote & Off-Shore Region Deliveries
Order by 3pm Mon-Fri 		Unfortunately, delivery of these product types is not available to remote locations
*Not exclusive to only these product types. Product value, weight, and fragility can influence the courier service used.
Standard Items*
DPD		 Medium Sized Items*
DPD Freight & FedEx		 Large or Heavy Items*
ArrowXL & BJS (2-Man Delivery)		 Pallet Sized Items*
Palletforce
Standard Deliveries
Order by 3pm Mon-Fri 		Free 2 Weekday Delivery Free 2 Weekday Delivery ArrowXL - Free Diary Booking Service (2 Weekday Minimum)

BJS - Free 3 to 5 Weekday 		2 Weekday Kerbside Delivery - £50 per item
Express Deliveries
Order by 3pm Mon-Fri 		Next Weekday or Choose-a-Day Standard - £10 for the first box + £3 per additional box

Next Weekday or Choose-a-Day Pre-12pm Noon - £15 for the first box + £3 per additional box 		DPD Freight - Next Weekday or Choose-a-Day Delivery - £20 per box

FedEx - Next Weekday or Choose-a-Day Delivery - £20 per box 		ArrowXL - Next Weekday Delivery - £10 per box

BJS - Express deliveries unavailable 		Express deliveries unavailable
Weekend Deliveries
Order by 3pm Friday 		£15 for the first box + £3 per additional box DPD Freight - Saturday or Sunday Delivery - £35 per box

FedEx - Weekend deliveries unavailable 		ArrowXL - Saturday Delivery - £15 per box (via Diary Booking Service)

BJS - Weekend deliveries unavailable 		Weekend deliveries unavailable
Remote & Off-Shore Region Deliveries
Order by 3pm Mon-Fri 		2 Weekday Remote Service - £20 for first 2 boxes + £9 per additional box

2 to 5 Weekday Off-Shore Service - £30 for first 2 boxes + £9 per additional box 		DPD Freight - 2 Weekday Remote Service - £20 for first 2 boxes + £9 per additional box

DPD Freight - 2 to 5 Weekday Off-Shore Service - £30 for first 2 boxes + £9 per additional box

FedEx - Remote deliveries unavailable 		Unfortunately, delivery of these product types is not available to remote locations Unfortunately, delivery of these product types is not available to remote locations
*See below most common product types for each delivery service, this is not exclusive to only these product types. Product value, weight, and fragility can influence the courier service used.

DPD: Usually Bookshelf Speakers
DPD Freight & FedEx: Usually TVs under 60" or £1000, and most floorstanding speakers
ArrowXL & BJS: Usually TVs over 60" or £1000, and heavy hi-fi separates over 35kg
Palletforce: Usually large/high-end floorstanding speakers or subs

Seen a Better Offer

If you've seen a better offer for this product, we will endeavour to match or better it. The competing offer must be on brand-new boxed items, and in stock from another UK Online Authorised Retailer. Price match quotations are valid for 7 days.

All of our Pre-Loved products have been previously owned and used. They have been professionally checked and tested by our dedicated Service Department prior to being advertised. All products are supplied with a warranty between 3 months and 2 years, determined by their value, giving you the ability to buy with confidence from Peter Tyson. Please see the description section for accurate information regarding this specific product and warranty duration.

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