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The name Caruso is now a byword for compact all-in-one systems, as the system offers impressive features and sound quality despite its compact size.
Peter Tyson Warranty Information
All the information below is valid for purchases made on or after 01/01/2022. For purchases made before this date, the warranty details will be provided on your sales receipt or can be obtained by getting in touch with our Customer Service Department.
Please note: Our free extended warranties are only available for brand new products purchased directly from our website. Any purchase made through any other selling platforms will be subject to the Standard Warranty Period only.
The list below indicates the standard warranty period supplied by each manufacturer along with which products are covered by our free 5 Year extended warranty. In the event of a claim, Peter Tyson provides and administers the extended warranty. This extended warranty is on the same basis and terms as the manufacturer’s original warranty, where possible using the same official service providers, giving you total peace of mind for the extended warranty period. In the event of a claim, please contact Peter Tyson in the first instance. Claims for work done by others won't be accepted unless previously agreed.
Please note: We may run promotions and offer longer warranties than advertised below. These will be detailed on the individual product pages and will also be visible on your order invoice.
Should you wish to contact the manufacturer direct for any reason, we have also provided this information within the associated brand sections.
Any extended warranties offered by Peter Tyson are free. We do not include any form of insurance terms such as accidental damage or loan equipment cover.
Warranties can only be fulfilled to goods purchased and delivered within the UK. In order for us to conduct a Warranty claim for goods taken outside of the UK, the goods will have to be returned at your own expense. Alternatively, you can make the goods available for collection at a UK address. This also applies to goods delivered to shipping companies. Subsequent to a successful warranty claim, goods can only be re-delivered to a UK address.
Free warranties provided for TVs, are provided by the Manufacturer/Supplier, and are bound by their own individual terms and conditions. If you need further clarification, please contact us.
All Peter Tyson Extended Warranties are only valid for the original purchaser and are not transferable.
If you have a fault with a product, please click here to see our Service and Returns Policy or click here to contact our Customer Service Department.
Delivery Information
Click here to see delivery information for televisions and larger floorstanding speakers.
At Peter Tyson we pride ourselves on prompt, efficient delivery. Please note that the daily cut off time for all next day delivery services is 3pm.
As standard, items are dispatched on a next working day service. If ordered before 3pm, your goods will be dispatched the same day. This is subject to stock availability and excludes weekends. For an additional fee, early weekday delivery options are available. These options are presented at checkout. See below for further delivery options.
Orders placed before 3pm on a Friday will be delivered the following Monday, unless you have selected a weekend delivery option. Orders placed after 3pm on a Friday will be despatched the following Monday.
Next day deliveries are applicable to the UK mainland and are free of charge unless stated. Orders under £100 will carry a £5.00 next working day deliver surcharge. We do not deliver our goods outside of the UK.
Unfortunately, due to their fragile nature, we cannot accept TV orders for delivery to none UK mainland postcodes - see the list of excluded remote and off-shore postcodes below. All other items to these regions carry courier imposed surcharges of £20 for the first two items, plus £8.50 per additional item* and are subject to a 2-3 working day delivery service.
To ensure reliable, undamaged delivery of televisions - TVs will be shipped with Fedex and for larger TVs, our 2 man delivery service with BJS rather than with our standard next working day courier.
*Where possible, if additional cables or selected small accessories are ordered along with a main product over £100, we will always try to send the additional cables at no extra charge.
Saturday & Sunday Service: Please Note DPD only collect from us on weekdays (Mon - Fri) - We are unable to dispatch orders on Saturday or Sunday.
The order cut-off time for weekend deliveries is Friday 3pm.
If you have urgent or specific delivery needs, please contact us before ordering.
ORDERS UNDER £100
Orders under the value of £100 will be dispatched on a Next Working Day service via DPD with a £5.00 delivery surcharge.
ORDERS OF £100 AND OVER
Dispatched via DPD on a next working day delivery service. You can upgrade to a time or weekend delivery - see below for details.
*Remote & Offshore Locations Exempt
UPGRADED DELIVERY
Before 12:30pm - Next Working Day Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Before 10:30am - Next Working Day Delivery
per order £20.00
NB: Remote & Offshore Locations Exempt.
Saturday and Sunday Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Television, Appliances, and Larger Speaker Deliveries
Please note: Large TV, large appliances, and larger floorstanding speaker deliveries are not available to Northern Ireland, Republic of Ireland, Isle of Man, Isle of Wight, Scottish Islands, and Channel Islands.
BJS - Two-man delivery for large TVs and Appliances
Our larger TVs and large appliances (excluding American Fridge Freezers) are delivered by our two-man, white glove specialist courier to your door - BJS Two-Man.
Your consignment will be sent on a 2 day delivery service (for orders placed before 3pm, Monday to Friday). Deliveries are made via BJS Two-Man between the hours of 07:00 and 21:00, and are delivered to your door only (ground floor deliveries only).
Upon Despatch, BJS Home Distribution will contact you via email or text to confirm the date and day of delivery. You will receive an automatic 3 hour time slot the night before delivery. The driver will call you 30 minutes to 1 hour prior to arriving on the day of delivery.
Upon delivery, please ensure all packing of items are carefully checked before signing. All damages need to be reported to Peter Tyson within 2 working days of delivery. Once a delivery has been confirmed, if it is then cancelled or if nobody is there to take delivery, additional charges may apply for re-delivery.
Deliveries are Monday to Friday only, UK mainland regions only. TVs are dispatched free of charge to UK Mainland postcodes (see below for exclusions) and Large Appliances are charged at £35 per item with BJS.
Please note: We only offer our standard BJS delivery service to ground floor properties and blocks of flats with a working lift that is large enough and has sufficient weight capacity to accommodate the ordered goods. Our ground floor room of choice deliveries can include a maximum of 2 flights of stairs where a lift is not available. Any items which are 85kg or over, will be delivered to ground floor only. Please call us if this affects your order, as undelivered products caused by this problem, will incur a redelivery charge.
Fedex - Free 2 weekday delivery
Generally, television purchases of 50" and below will be transported via Fedex, although there may be some exceptions. All items sent out with Fedex (for orders placed before 3pm) are on a 2 working day service or with the chargeable upgrade to a next working day service for £20 per order. Next working day and 2 working day deliveries are Monday to Friday only. A Saturday service is available for orders placed before 3pm on Friday, charged at £30 (plus £20 per additional item) and will be presented as an option at the checkout.
Fedex will send you tracking information via email which can be tracked online.
Palletforce - 2 weekday pallet service for American Fridge Freezers
Due to their size, American Fridge Freezers are sent with Palletforce on a 2 working day, kerbside delivery service. Delivery is only available from Monday to Friday (there is no weekend delivery option), and the order cut-off time for same day dispatch is 3pm on Monday to Friday (subject to stock). Palletforce deliveries are limited to UK Mainland postcodes only (see Restricted Postcodes below), and delivery is charged at £80.
Appliance Delivery Information
Below you will find the delivery information regarding appliance size/type and geographical location.
Large Appliances - (Washing Machines, Dishwashers, Fridge Freezers etc).
Free Local Delivery Service (Cumbria, SW Scotland and NE England*) 2-3 working days.
Within our free delivery service, we will deliver the product to a valid address and we will carry the product into a room of the customer’s choice providing it is straightforward and feasible safe for us to do so. Our delivery engineers reserve the right to refuse delivery to a particular room if it is not straight forward. In these instances, we will leave the product in a convenient place.
Also, in addition to delivery to these local postcodes we can offer an Installation and Recycling service (Selectable at the Checkout) these are charged at £39.99 for Standard Installation and an additional £20 for Recycling.
Our Installation service:
✓ Disconnect the existing appliance ✓ Un-box the new product and remove the transit bolts ✓ Connect your appliance to a suitable water supply within 1.5 metres of your product and an electrical socket ✓ Connect the waste hose to suitable spigot, down pipe and existing waste connections ✓ Level the appliance and check that it’s fully working and operational ✓ Take the packaging from your new appliance away. If you add recycling to your order, we will also take your old appliance away for recycling
Our Installation Service only includes connecting to existing points and fixings. This does not include installing or moving plumbing, connection points or electrics. Installing new points or moving existing points is the customer’s responsibility we can recommend local tradesmen however this will be at the customer’s expense and we not accept any liability for their work.
Unfortunately, our Installation Service excludes all gas appliances. It is the customer’s responsibility to find a gas safe engineer to connect the appliance. Any work conducted by a third part gas safe engineer will be at the customer’s expense and we will not accept any liability for their work.
We do provide installation options for built-in appliances providing it is simply a case of fitting the appliance and furniture doors. Any additional work to the kitchen units or carpentry work required will need to be completed at the customer’s expense.
In the vast majority of cases we will not be able to install the cabinet doors to built-in laundry products as the fittings very rarely match up. We will try our best however if we are unable to do this we will still install connect to plumbing and put the appliance in situ.
Our Installation prices do not include installation of commercial appliances or installation within commercial premises. These services are available but would be subject to site survey and prices would need to be calculated and quoted accordingly.
We reserve the right to refuse installation should our engineers think that the existing electrical or plumbing points are unsafe and in need of maintenance or if they are unable to install to existing furniture.
If you have urgent or specific delivery needs, please contact us before ordering.
All Delivery times are subject to stock availability.
The following postcodes have further courier restrictions and are only available on a 2 to 3 working day service at a charge of £20 for the first two items, and an extra £8.50 per additional item. These are also the excluded postcode regions for television deliveries.
TR21, TR22, TR23, TR24, TR25
ZE1, ZE2, ZE3
ZZ71, ZZ75
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What is PayPal Credit?
PayPal Credit is like a credit card, without the plastic. It's a credit limit that's attached to your PayPal account which you can use for your online purchases
What credit offers are available?
If your basket is eligible, a selection of instalment offers will be displayed enabling you to spread the cost of your purchase across a number of monthly payments.
In the Autumn of 2008 T+A introduced the first Caruso to the market, and within a very short time it acquired cult status due to its unique design philosophy and high-quality construction. Its direct successor – the Caruso Blu – continued this heritage in a modernised form, but the new Caruso undoubtedly represents the greatest step forward in the development history of this equipment: in terms of external appearance and technology it has been re-designed from the ground up, whilst remaining faithful to its roots.
Design Philosophy
Like its predecessors, the Caruso is a compact all-in-one music system offering superb sound quality. Eleven years after its introduction it retains a number of characteristic elements of its predecessors, and adheres to T+A’s design principle of timeless reduction. The Caruso caters for all modern music sources: it integrates streaming from a network or the Internet, Spotify Connect and AirPlay, as well as the classic CD, DAB+ and VHF radio receivers. It even includes a bidirectional Bluetooth module and inputs for analogue and digital sources such as TV sets.
It reproduces all these sources in outstanding quality via its seven integral loudspeaker systems. Three power amplifiers with 100 watts continuous power for the subwoofer system and 50 watts each for the mid / highrange units are coupled directly to the loudspeaker chassis. Thanks to the Caruso’s digital signal processor the whole is controlled by an ultra-precise active cross-over unit (active loudspeaker concept). Several different sound characteristics are available, ensuring that the system always delivers excellent sound quality regardless of its positioning. For a device that small the sound experience is incredible, and the key feature behind this is the consistent use of aluminium subassemblies, we call it T+A Aluminum Framework.
The Caruso is the first T+A device of any kind to use the NavigatorOS with the 7” HD touchscreen providing intuitive control of all the system’s functions, as well as displaying cover art in impressive style.
If wished, the plinth of the Caruso can be illuminated, since we have integrated an LED strip light in the machine’s bottom plate. For ambient lighting you can choose between different color modes and white, blue, green and red light, and the intensity of the lighting is user-variable.
Timeless reduction
All T+A devices are conceived in accordance with the design principle of timeless reduction, which has been our guiding light since the company’s foundation more than forty years ago. Expressed simply: our designers combine current trends and modern materials to create enduring excellence. We reject short-time hype, instead creating devices which maintain their elegance and potency even over decades. For the new Caruso we have again enhanced and modernised the excellent design of its predecessors. Its hand-brushed cover now boasts a lower profile, while the bevelled edges are reminiscent of our most expensive HV series. The rounded forms of the late 2000’s have made way for a progressive design language based on straight lines; the central touchscreen is the clear focal point, but it forms a harmonious, integral part of the whole.
Technology
We decided to develop the new T+A NavigatorOS in order to encompass the huge range of the Caruso’s functions: a seven-inch touchscreen includes all the control elements required, while the software as a whole was designed with intuitive operation as top priority. For the first time the NavigatorOS enables large-format cover art to be displayed on the device itself. Alternatively the Caruso can be operated using the FM Caruso remote control handset as well as the T+A MusicNavigator App. The slot for the modern CD mechanism is located above the touch-panel. Sound from that source is exceptional, and thanks to the generous buffer – more than twenty seconds – it operates completely distortion-free even at very high volume. All relevant information is displayed on the playscreen.
The range of connections on the back panel indicates the universal scope of the Caruso’s facilities. The set can be used simply as a compact system offering impressive sound quality, but it can equally well be upgraded to form the core of a high-quality Hi-Fi system simply be connecting a subwoofer or additional active loudspeakers. Two analogue inputs are also present, typically for connecting a turntable with phono pre-amplifier and one further analogue source, plus two digital inputs for connecting TVs or set-top boxes. Aerial inputs are present for Bluetooth, WLAN and FM/DAB+ radio. Since the DAB+ and VHF tuners are capable of delivering superb sound, it is certainly worthwhile to connect a high-quality external aerial. Access to the latest music media is provided by the LAN socket, the WLAN aerial and the USB input; the Caruso automatically detects the streaming sources connected to it, and exploits the facilities of your network and the Internet in optimum style.
A new streaming client, developed specifically for the Caruso, provides access to a vast range of services and sources such as Gracenote Musik ID, Airable Music Services, Spotify Connect and even Amazon Alexa. The superior sound of the Caruso can be traced back to two features: the first is the active design philosophy of the sound system and the quality of the integral loudspeakers, while the second is the adoption of the latest generation of very powerful digital signal processors. Not only does the DSP linearise and optimise the frequency response of the integral drive units, at the same time separating the frequency ranges with a steep cut-off, but it also ensures that the dispersion characteristics of all systems maintain correct phase. The net result is that the Caruso generates a phenomenally well-balanced, natural and clear sound image in the whole listening area. It is also possible to fine-tune the sound contours to suit the unit’s position in the room. If necessary, bass, mid-range and treble can be adjusted, as well a very effective loudness function is available.
The baseplate of the Caruso carries a high-performance bass driver featuring an extremely large magnet with a deep drawn pole plate and a rigid, well-damped aluminium cone and surround, permitting extremely large excursions. These features enable it to generate deep bass response at very high levels without suffering distortion. However, even this sophisticated driver would not be capable of delivering such tremendous bass from the Caruso’s small case without the support of two bass-tuned passive radiators. These are located in the left and right side panels, behind the loudspeaker grilles.
The mid / treble range of the left and right channels is handled by two sets of newly developed mid-range / treble units and dome tweeters, which are inset into the aluminium front panel of the inner case, inclined slightly to left and right. They are very linear in response, and reproduce the entire vocal and treble range from 200 Hz to more than 30 kHz with an ultra-wide dispersion angle. Each of the speaker sets is driven directly by its own power amplifier stage, i.e. they are direct-coupled, without the passive components of conventional crossover units. This active design philosophy maintains a very high damping factor, and helps to optimise the system’s peak handling and radiation characteristics; this is crucial to the Caruso’s outstanding spatial sound image. The output stages with their direct-coupled drivers are controlled by the integral DSP, which is responsible for every aspect of signal processing from linearisation to crossover frequencies, and is entirely loss-free in operation.
The weight of the Caruso is an indication of the unit’s internal ruggedness. The case is enormously rigid thanks to its newly developed T+A Aluminium Framework: a complex profiled extrusion acts as the load-bearing support for the entire internal architecture. The result is that the Caruso’s net internal volume is relatively large, which in turn contributes to its astonishing reproduction of very deep bass. Even at extremely high levels the case remains composed and resonance-free.
Caruso
CD Player
Formats / Frequency responce
CD-DA (12cm), CD-R*
CD-RW*, Audio CD
MPEG 1 Layer 3 (MP3)
Windows Media Audio (WMA, DRM not supported) / 2 Hz - 20 kHz/100 dB / CD-Text.